Shipping
CUSTOM ITEMS
Please note that the creation of your custom products typically requires 10-14 business days (full suite designs will take longer.) We take pride in our attention to detail and ensuring that each item meets your specifications. After the design approval, the creation process will begin: please allow an additional 3-5 days for shipping. We understand the anticipation of receiving your order, and we will work diligently to complete it within the estimated time frame. If there are any unforeseen delays, we will communicate with you promptly to keep you informed. Thank you for your patience and understanding as we strive to deliver a high-quality and unique product tailored specifically for you.
NON-CUSTOM ITEMS
Our normal shipping policy includes an order processing time of 3-5 business days, followed by an additional 3-5 business days for shipping. Please note that these timeframes are estimates and may vary. If you have any specific shipping requirements or need expedited shipping, please contact us. Tracking information will be provided once your order has been shipped. For further inquiries about our shipping policy, please reach out to us.
SHIPPING COSTS
We provide free shipping on orders over $150, allowing you to enjoy the convenience of having your items delivered to you at no extra cost. For orders that do not meet the FREE shipping threshold, we offer a flat rate shipping fees for UPS Ground service.
- $9 Flat Rate Shipping on orders under $50
- $14 Flat Rate Shipping on orders $51-$149
- FREE SHIPPING on orders over $150
If you require faster delivery, expedited shipping options are available upon request. Please reach out to us to discuss the expedited shipping options and associated costs.
If you have any further questions or need assistance with shipping-related inquiries, please don't hesitate to contact us. We strive to provide a seamless and efficient shipping experience for all our customers.